google-plus

More Google+ Invites

I have 500 more Google+ invites if you want to give it a try. Just comment here and I’ll send an invite to the email address that you use and I promise I won’t harvest your email address and send you spam. It’s just not what we do.

 

missy

Designers Love To Help

Shannon (the secretary) has lost her cat and has asked David (the graphic designer) to help with a lost poster. This is their email correspondence…


From:
 Shannon Walkley
Date:
 Monday 21 June 2010 9.15am
To:
 David Thorne
Subject:
 Poster

Hi
I opened the screen door yesterday and my cat got out and has been missing since then so I was wondering if you are not to busy you could make a poster for me. It has to be A4 and I will photocopy it and put it around my suburb this afternoon.

This is the only photo of her I have she answers to the name Missy and is black and white and about 8 months old. missing on Harper street and my phone number.
Thanks Shan.

From:David Thorne
Date: Monday 21 June 2010 9.26am
To: Shannon Walkley
Subject: Re: Poster

Dear Shannon,
That is shocking news. Luckily I was sitting down when I read your email and not half way up a ladder or tree. How are you holding up? I am surprised you managed to attend work at all what with thinking about Missy out there cold, frightened and alone… possibly lying on the side of the road, her back legs squashed by a vehicle, calling out “Shannon, where are you?”
Although I have two clients expecting completed work this afternoon, I will, of course, drop everything and do whatever it takes to facilitate the speedy return of Missy.
Regards, David.

 

From: Shannon Walkley
Date: Monday 21 June 2010 9.37am
To: David Thorne
Subject: Re: Re: Poster

yeah ok thanks. I know you dont like cats but I am really worried about mine. I have to leave at 1 pm today.

From: David Thorne
Date: Monday 21 June 2010 10.17am
To: Shannon Walkley
Subject: Re: Re: Re: Poster

Dear Shannon,
I never said I don’t like cats. Once, having been invited to a party, I went clothes shopping beforehand and bought a pair of expensive G-Star boots. They were two sizes too small but I wanted them so badly I figured I could just wear them without socks and cut my toenails very short. As the party was only a few blocks from my place, I decided to walk. After the first block, I lost all feeling in my feet. Arriving at the party, I stumbled into a guy named Steven, spilling Malibu & coke onto his t-shirt, and he punched me. An hour or so after the incident, Steven sat down in a chair already occupied by a cat. The surprised cat clawed and snarled causing Steven to leap out of the chair, slip on a rug and strike his forehead onto the corner of a speaker; resulting in a two inch open gash. In its shock, the cat also defecated, leaving Steven with a foul stain down the back of his beige cargo pants. I liked that cat.
Attached poster as requested.
Regards, David.

From: Shannon Walkley
Date: Monday 21 June 2010 10.24am
To: David Thorne
Subject: Re: Re: Re: Re: Poster

yeah thats not what I was looking for at all. it looks like a movie and how come the photo of Missy is so small?

From: David Thorne
Date: Monday 21 June 2010 10.28am
To: Shannon Walkley
Subject: Re: Re: Re: Re: Poster

Dear Shannon,
It’s a design thing. The cat is lost in the negative space.
Regards, David.

From: Shannon Walkley
Date: Monday 21 June 2010 10.33am
To: David Thorne
Subject: Re: Re: Re: Re: Re: Poster

Thats just stupid. Can you do it properly please? I am extremely emotional over this and was up all night in tears. you seem to think it is funny. Can you make the photo bigger please and fix the text and do it in colour please. Thanks.

From: David Thorne
Date: Monday 21 June 2010 10.46am
To: Shannon Walkley
Subject: Re: Re: Re: Re: Re: Re: Poster

Dear Shannon,
Having worked with designers for a few years now, I would have assumed you understood, despite our vague suggestions otherwise, we do not welcome constructive criticism. I don’t come downstairs and tell you how to send text messages, log onto Facebook and look out of the window. I am willing to overlook this faux pas due to you no doubt being preoccupied with thoughts of Missy attempting to make her way home across busy intersections or being trapped in a drain as it slowly fills with water. I spent three days down a well once but that was just for fun.
I have amended and attached the poster as per your instructions.
Regards, David.

From: Shannon Walkley
Date: Monday 21 June 2010 10.59am
To: David Thorne
Subject: Re: Re: Re: Re: Re: Re: Re: Poster

This is worse than the other one. can you make it so it shows the whole photo of Missy and delete the stupid text that says missing missy off it? I just want it to say Lost.

From: David Thorne
Date: Monday 21 June 2010 11.14am
To: Shannon Walkley
Subject: Re: Re: Re: Re: Re: Re: Re: Re: Poster

From: Shannon Walkley
Date: Monday 21 June 2010 11.21am
To: David Thorne
Subject: Re: Re: Re: Re: Re: Re: Re: Re: Re: Poster

yeah can you do the poster or not? I just want a photo and the word lost and the telephone number and when and where she was lost and her name. Not like a movie poster or anything stupid. I have to leave early today. If it was your cat I would help you. Thanks.

From: David Thorne
Date: Monday 21 June 2010 11.32am
To: Shannon Walkley
Subject: Awww

Dear Shannon,
I don’t have a cat. I once agreed to look after a friend’s cat for a week but after he dropped it off at my apartment and explained the concept of kitty litter, I kept the cat in a closed cardboard box in the shed and forgot about it. If I wanted to feed something and clean faeces, I wouldn’t have put my mother in that home after her stroke. A week later, when my friend came to collect his cat, I pretended that I was not home and mailed the box to him. Apparently I failed to put enough stamps on the package and he had to collect it from the post office and pay eighteen dollars. He still goes on about that sometimes, people need to learn to let go.
I have attached the amended version of your poster as per your detailed instructions.
Regards, David.

From: Shannon Walkley
Date: Monday 21 June 2010 11.47am
To: David Thorne
Subject: Re: Awww

Thats not my cat. Where did you get that picture from? That cat is orange. I gave you a photo of my cat.

 

From: David Thorne
Date: Monday 21 June 2010 11.58am
To: Shannon Walkley
Subject: Re: Re: Awww

I know, but that one is cute. As Missy has quite possibly met any one of several violent ends, it is possible you might get a better cat out of this. If anybody calls and says “I haven’t seen your orange cat but I did find a black and white one with its hind legs run over by a car, do you want it?” you can politely decline and save yourself a costly veterinarian bill.
I knew someone who had a basset hound that had its hind legs removed after an accident and it had to walk around with one of those little buggies with wheels. If it had been my dog I would have asked for all its legs to be removed and replaced with wheels and had a remote control installed. I could charge neighbourhood kids for rides and enter it in races. If I did the same with a horse I could drive it to work. I would call it Steven.
Regards, David.

From: Shannon Walkley
Date: Monday 21 June 2010 12.07pm
To: David Thorne
Subject: Re: Re: Re: Awww

Please just use the photo I gave you.

From: David Thorne
Date: Monday 21 June 2010 12.22pm
To: Shannon Walkley
Subject: Re: Re: Re: Re: Awww

From: Shannon Walkley
Date: Monday 21 June 2010 12.34pm
To: David Thorne
Subject: Re: Re: Re: Re: Re: Awww

I didnt say there was a reward. I dont have $2000 dollars. What did you even put that there for? Apart from that it is perfect can you please remove the reward bit. Thanks Shan.

From: David Thorne
Date: Monday 21 June 2010 12.42pm
To: Shannon Walkley
Subject: Re: Re: Re: Re: Re: Re: Awww

From: Shannon Walkley
Date: Monday 21 June 2010 12.51pm
To: David Thorne
Subject: Re: Re: Re: Re: Re: Re: Re: Awww

Can you just please take the reward bit off altogether? I have to leave in ten minutes and I still have to make photocopies of it.

From: David Thorne
Date: Monday 21 June 2010 12.56pm
To: Shannon Walkley
Subject: Re: Re: Re: Re: Re: Re: Re: Re: Awww

From: Shannon Walkley
Date: Monday 21 June 2010 1.03pm
To: David Thorne
Subject: Re: Re: Re: Re: Re: Re: Re: Re: Re: Awww

Fine. That will have to do.

*** Disclaimer*** I am not the original author of this article. I have searched far and wide to find and credit the original author but could not. By law every designer is required to post this article on their site.

 

AT&T Are Your Customers Satisfied With Your Site

Are Your Customers Satisfied With Your Site?

Are Your Customers Satisfied With Your Site?

AT&T Are Your Customers Satisfied With Your Site

The other night I had one of the worst experiences ever on a website. This wasn’t a hacked together site but rather a Fortune 100 site. All I was trying to do was activate my AT&T iPhone as a hot spot. Seems simple but it was everything but.

The first thing I did was go to my iPhone settings and “Set Up Personal Hotspot”. I was then prompted to either call or go to website. I’ve used the AT&T site before and knew how bad it was so I chose to call. I then went through a series of prompts to find that AT&T does not offer 24 hour customer service. I needed to call during their regular business hours, not mine. This was about 11:30 at night and I was traveling and still need to get some work done. So I hang up and start the process all over again. This time I chose the website option.

I thought since the I was trying to activate a hotspot that maybe the website option would link to a specific page. Wrong. I was taken to the AT&T homepage. You would (or at least I did) think that their site would be able to detect a mobile browser and send me to an optimized site. Nope. I then need to choose their wireless option and log in. The first thing I was offered after logging in was the option to no longer receive my bill in the mail. I chose the “No Thanks” option and proceeded to choose my phone as the account I wanted to modify.

First I had to confirm my existing options before I was able to add new services. After my third page of options I was finally offered the options for turning on my mobile hotspot. I clicked the tiny radio button indicating that I wanted to add this option. Keep in mind that if I was grandfathered in on an unlimited plan, this would have changed my data limit to 4 gigs a months. You couldn’t just add tethering without changing your plan.I was then presented with the same confirmation screens that I had already confirmed. The last screen then confirmed my data and hotspot changes that I wanted to make.

It’s now almost midnight and my will to do some additional work has been worn thin. I close Safari and return to my settings page and activate my hotspot. To my amazement I’m presented with the same screen that I started with, prompting me to either call or go to the website. So now I’m thinking maybe it takes a few minutes to activate so I go the mail app to check for a confirmation. There it is, an email from AT&T. As I read the email it thanks me for choosing paperless billing, no hotspot.

So now it begs the question – Are your customers satisfied with your site?

 

Chris Brogan I Have Moved

Chris Brogan – I Have Moved

Chris Brogan –  I Have Moved

Chris Brogan I Have Moved

Chris Brogan, one of the most influential marketing geniuses of today has decided to almost go all in on Google+. In a recent interview with John Jantsch on the Duct Tape Marketing podcast Mr Brogan said that he is not quite ready to delete his Facebook account but that he would now be using Google+ as his primary social media platform. This should have Mark Zuckerberg very concerned not because of the Chris Brogan’s influence but because of how he came to his decision.

The reason Chris Brogan is choosing Google+ over Facebook is because he feels like this is an opportunity to rethink how we use and interact with the different social media streams. Google+ is what is known as an asynchronous platform much like Twitter is. In practical terms it means that you do not have to “friend” or be “followed” to read a person’s posts. Yet there is still the option to make posts public or private.

Let’s hangout

The other thing Chris Brogan likes is the “Hangout” feature. This is the ability to video chat with others and allows advanced project collaboration. He also feels as though it is more intuitive than both Facebook and LinkedIn.

Although he doesn’t feel that Google+ is necessarily a Facebook or LinkedIn “killer”, he does compare it to the affect that Facebook had on MySpace. He said he felt this way because he feels as though the Google+ design was cleaner than that of FaceBook’s. He also said that the growth of Google+ was greater than that of other social media platforms.

In the short time that Google+ has been available, Chris Brogan says that his number one referrer of traffic to his site is now Google+. He attributes this to the fact that Google+ is already indexed and very searchable. Compared to Facebook which is not indexed by Google, perhaps Google+ is a better use of time and resources. He also points out that the integration of Google Places and Google Local makes it even more important part of your social network.

I still have Google+ invites if you’re ready to get in on the action. Just drop me a line and I’ll gladly send you and invite.

I’d appreciate if you would take the time to post a comment and let me know your thought on Google+. As always I thank you for taking the time to visit our blog.